FAQ + Shipping Info
We ship your order directly from our stylists location which is overseas and will arrive at your doorstep between 3-5 weeks. Please do not panic if it does not show up immediately, it's on its way :) If there are any questions or you need a pair for an event that is happening soon and you just can't miss, then use the contact form to let us know. We can get it to you as fast as we can :)
- How much is shipping?
- Right now, shipping is totally free!
- How long does it take for an order to arrive?
- This depends on the product ordered. Most items will arrive in about 3-5 weeks. If you're still not sure, just email us. We're happy to help.
- I ordered 2+ items, but only received one... where's my order?
- We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)
- Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process we send 3-4 emails, including an order conformation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email wrong please contact us and we will fix it for you.
- How do I contact you?
- If you have any questions that are not on this FAQ page, please use the contact form on the 'contact us' page. We check this every day and will get right back to you.